The prevailing ideology of San Francisco, Silicon Valley, and the broader tech world, is that startups are an engine (maybe even the engine) that drives progress towards a future that’s better than the past, by creating new products that add value to people’s lives.
I now think this is true in a limited way. Software is eating the world, and lots of bureaucracy is being replaced by automation which is generally cheaper, faster, and a better UX. But I now think that this narrative is largely propaganda.
It’s been 8 years since Match bought and ruined OkCupid and no one, in the whole tech ecosystem, stepped up to make a dating app even as good as old OkC is a huge black mark against the whole SV ideology of technology changing the world for the better.
Finding a partner is such a huge, real, pain point for millions of people. The existing solutions are so bad and extractive. A good solution has already been demonstrated. And yet not a single competent founder wanted to solve that problem for planet earth, instead of doing something else, that (arguably) would have been more profitable. At minimum, someone could have forgone venture funding and built this as a cashflow business.
It’s true that this is a market that depends on economies of scale, because the quality of your product is proportional to the size of your matching pool. But I don’t buy that this is insurmountable. Just like with any startup, you start by serving a niche market really well, and then expand outward from there. (The first niche I would try for is by building an amazing match-making experience for female grad students at a particular top university. If you create a great experience for the women, the men will come, and I’d rather build an initial product for relatively smart customers. But there are dozens of niches one could try for.)
But it seems like no one tried to recreate OkC, much less creating something better, until the manifold team built manifold.love (currently in maintenance mode)? Not that no one succeeded. To my knowledge, no else one even tried. Possibly Luna counts, but I’ve heard through the grapevine that they spent substantial effort running giant parties, compared to actually developing and launching their product—from which I infer that they were not very serious. I’ve been looking for good dating apps. I think if a serious founder was trying seriously, I would have heard about it.
Thousands of funders a year, and no one?!
That’s such a massive failure, for almost a decade, that it suggests to me that the SV ideology of building things that make people’s lives better is broadly propaganda. The best founders might be relentlessly resourceful, but a tiny fraction of them seem to be motivated by creating value for the world, or this low hanging fruit wouldn’t have been left hanging for so long.
This is of course in addition to the long list of big tech companies who exploit their network-effect monopoly power to extract value from their users (often creating negative societal externalities in the process), more than creating value for them. But it’s a weaker update that there are some tech companies that do ethically dubious stuff, compared to the stronger update that there was no startup that took on this obvious, underserved, human problem.
My guess is that the tech world is a silo of competence (because competence is financially rewarded), but operates from an ideology with major distortions / blindspots, that are disconnected from commonsense reasoning about what’s Good. eg following profit incentives, and excitement about doing big things (independent from whether those good things have humane or inhumane impacts) off a cliff.
musings and rough drafts 